Privacy Statement
Ballarat Family Dental acknowledges the importance of patient privacy. We are committed to handling your information securely and to being open and transparent with you about our information handling processes. Our privacy policy is available at www.ballaratfamilydental.com.au.
Who is collecting your personal information?
Your personal information is being collected by Ballarat Family Dental of 1 Merz St Lucas VIC 3350.
Collection of your personal information
Your personal information is collected:
from you when you provide personal information to us, including by completing patient forms, questionnaires and surveys; when observations are taken; when you report information to our staff about your health; and in some cases by way of photographs taken of you for a clinical purpose;
from your relatives who may be able to provide us with information relevant to your healthcare where it is unreasonable or impracticable to collect information directly from you;
from third party health service providers, including our practitioners, diagnostic imaging companies;
from Medicare, DVA and/or your health insurers.
Authority for collection
As a health service provider, we are required to collect and keep medical records of patients receiving services at our facility.
Why is personal information collected?
We collect your personal information in order to provide health services to you at our facility. We also use the information for management of our services.
What would happen if personal information is not collected?
If your personal information is not collected, we may not be able to provide healthcare services to you. If we do not collect all of your relevant health information, this may pose a risk to your health as we will be using incomplete information to make informed decisions. It may also impact on your ability to claim Medicare, DVA or private health insurance.
Who will Ballarat Family Dental disclose your personal information to?
We may disclose your health information for the purposes of providing a health service to you and managing that service. For example, we may disclose your personal information to other third-party health service providers (e.g. your doctor, pharmacy services, diagnostic imaging and pathology companies) and our staff involved in your care.
We may disclose your personal information to Medicare, DVA and your private health insurer for billing and regulatory purposes.
Third Parties
Ballarat Family Dental does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Ballarat Family Dental, its customers or third parties or if required by law.